Mortgage Advance Limited
Komtech House
257 London Road
Oxford OX3 9EH
Mortgage Advance Ltd
1. The Financial Services Authority (FSA)
The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.
Insurance
We
offer products from a range of insurers.
We
can only offer products from a limited number of insurers. Ask us for a
list of the insurers we offer insurance from. We only offer a product from
a single insurer. We
offer mortgages from the whole market.
We can only offer mortgages from a limited number of lenders. Ask us
for a list of the lenders we offer mortgages from. We only
offer the mortgages from a single lender.
3. Which service will we provide you with?
Insurance
We
will advise and make a recommendation for you after we have assessed your
needs for buildings and contents and life assurance. insurance.
You will not receive advice or a recommendation from us. We may ask
some questions to narrow down the selection of products that we will
provide details on. You will then need to make up your own choice about
how to proceed. Mortgages
We will advise and make a recommendation for you after we have
assessed your needs.
You will not receive advice or a recommendation from us. We may ask
some questions to narrow down the selection of products that we will
provide details on. You will then need to make up your own choice about
how to proceed. 3. What will you have to pay us for our services?
Insurance
No
Fee A
Fee You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.
Mortgages
No
fee, we will be paid commission by the lender. A
FeeYou will receive a key facts illustration when considering a particular mortgage, which will tell you about any fees relating to it.
3. Who regulates us?
Mortgage Advance Limited
Komtech House
257 London Road
Oxford OX3 9EH is authorised and regulated by the Financial
Services Authority. Our FSA Register number is 301516
Our permitted business is advising on and arranging regulated mortgage contracts, and advising on and arranging regulated insurance contracts
You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234
6. What to do if you have a complaint
If you wish to register a complaint, please contact us:
... in writing
Write to Mortgage Advance Ltd, Complaints Department, Komtech House 257 London Road Oxford OX3 9EH
... by phone
Telephone 0800-1958682
7. Are we covered by the Financial Services Compensation Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Insurance
Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.
Mortgages
Mortgage advising and arranging is covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000.
Further information about compensation scheme arrangements is available from the FSCS.